CyberFOX incident

AD Connector processing delays

Minor Resolved View vendor source →

CyberFOX experienced a minor incident on July 24, 2023 affecting Cloud Services, lasting 21h. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2023, 06:15 AM UTC
Resolved
Jul 25, 2023, 03:15 AM UTC
Duration
21h
Detected by Pingoru
Jul 24, 2023, 06:15 AM UTC

Affected components

Cloud Services

Update timeline

  1. investigating Jul 24, 2023, 09:48 PM UTC

    We are currently investigating some delays while processing Azure AD & AD connectors. We've added more resources to help temporarily alleviate the situation and our cloud team will continue monitoring progress and updating the status as the situation evolves.

  2. investigating Jul 24, 2023, 10:55 PM UTC

    Issue is resolved, we're waiting for the pending items to be processed.

  3. monitoring Jul 24, 2023, 10:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 25, 2023, 03:15 AM UTC

    Issue will be permanently solved in our regular update cycle next monday.