CyberFOX incident

API Latency Issues

Minor Resolved View vendor source →

CyberFOX experienced a minor incident on January 5, 2024 affecting Cloud Services and Password Boss Portal and 1 more component, lasting 3h 47m. The incident has been resolved; the full update timeline is below.

Started
Jan 05, 2024, 07:52 PM UTC
Resolved
Jan 05, 2024, 11:39 PM UTC
Duration
3h 47m
Detected by Pingoru
Jan 05, 2024, 07:52 PM UTC

Affected components

Cloud ServicesPassword Boss PortalPassword Boss Partner PortalMobile AppsDesktop Clients

Update timeline

  1. investigating Jan 05, 2024, 07:52 PM UTC

    Our API is experiencing high latency with inbound connections and our cloud engineering team is working to resolve it.

  2. investigating Jan 05, 2024, 08:14 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 05, 2024, 11:39 PM UTC

    This incident has been resolved.