CyberFOX incident

Database Maintenance

Minor Resolved View vendor source →

CyberFOX experienced a minor incident on January 31, 2024 affecting Cloud Services and Password Boss Portal and 1 more component, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2024, 06:48 AM UTC
Resolved
Jan 31, 2024, 08:45 AM UTC
Duration
1h 56m
Detected by Pingoru
Jan 31, 2024, 06:48 AM UTC

Affected components

Cloud ServicesPassword Boss PortalPassword Boss Partner PortalMobile AppsDesktop Clients

Update timeline

  1. identified Jan 31, 2024, 06:48 AM UTC

    We've identified high latency to one of our databases and are currently working with our cloud engineering team to promptly resolve this issue.

  2. monitoring Jan 31, 2024, 08:11 AM UTC

    The latency issue has been resolved, and services should be operational.

  3. resolved Jan 31, 2024, 08:45 AM UTC

    This incident has been resolved.