CyberFOX experienced a major incident on April 10, 2024 affecting Cloud Services and Password Boss Portal and 1 more component, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud ServicesPassword Boss PortalPassword Boss Partner PortalMobile AppsDesktop Clients
Update timeline
- monitoring Apr 10, 2024, 01:23 PM UTC
We have identified an issue impacting our load balancer's traffic routing causing a partial outage, resulting in potential disruptions to service availability. Our DevOps team promptly initiated corrective measures to address the issue and restore normal operation. All services should be gradually returning to normal.
- resolved Apr 10, 2024, 01:33 PM UTC
The load balancer issue has been resolved, and services report operational.