CyberFOX experienced a major incident on June 18, 2024 affecting Cloud Services and Password Boss Portal and 1 more component, lasting 4h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 18, 2024, 07:11 PM UTC
We are currently investigating an issue with our API, currently it appears that it may be affecting the partner portal
- investigating Jun 18, 2024, 07:31 PM UTC
We are continuing to investigate this issue.
- identified Jun 18, 2024, 07:52 PM UTC
The Cloud Engineering team has identified an extreme spike in API requests and is currently investigating the possibility of a Distributed Denial of Service (DDOS) attack. We are actively working to mitigate any potential impact and will provide updates as more information becomes available.
- monitoring Jun 18, 2024, 08:13 PM UTC
We believe the measures we put in place has mitigated the DDoS attack and we are currently monitoring.
- resolved Jun 19, 2024, 12:00 AM UTC
This incident has been resolved.