CyberFOX experienced a minor incident on January 7, 2025 affecting Cloud Services and Password Boss Portal and 1 more component, lasting 4h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 07, 2025, 12:40 AM UTC
Our cloud engineering team is currently working to resolve an issue affecting our main database. During this time, you may experience brief service interruptions, but we expect any disruptions to be short-lived. We apologize for the inconvenience and appreciate your patience as we work to resolve the issue.
- monitoring Jan 07, 2025, 01:31 AM UTC
Our cloud engineering team has resolved the issue affecting our main database. Services have returned to normal and any disruptions experienced should now be cleared. We appreciate your patience while we worked to resolve the issue and will continue to monitor for any further concerns.
- resolved Jan 07, 2025, 05:31 AM UTC
The issue affecting our main database has been fully resolved. All services are functioning normally.