CyberArk Secrets Hub incident

Secrets Hub ongoing incident

Major Resolved View vendor source →

CyberArk Secrets Hub experienced a major incident on July 13, 2025 affecting North Virginia (us-east-1) and Frankfurt (eu-central-1) and 1 more component, lasting 3h 44m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2025, 04:00 PM UTC
Resolved
Jul 13, 2025, 07:45 PM UTC
Duration
3h 44m
Detected by Pingoru
Jul 13, 2025, 04:00 PM UTC

Affected components

North Virginia (us-east-1)Frankfurt (eu-central-1)Singapore (ap-southeast-1)Sydney (ap-southeast-2)Canada (ca-central-1)London (eu-west-2)

Update timeline

  1. investigating Jul 13, 2025, 04:25 PM UTC

    We are currently experiencing a service disruption affecting Secrets Hub. Some users may encounter issues when accessing the platform, syncing secrets, or performing operations via the API. Our engineering team has identified the root cause and is actively working to restore full service as quickly as possible. We will provide regular updates until the issue is resolved. We apologize for the inconvenience and appreciate your patience.

  2. investigating Jul 13, 2025, 04:35 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 13, 2025, 08:18 PM UTC

    This incident has been resolved.