Cuboh had 6 outages in the last 2 years totaling 4m of downtime — averaging 0.2 incidents per month.
There were 6 Cuboh outages since June 24, 2024 totaling 4m of downtime. Each is summarised below — incident details, duration, and resolution information.
On January 22nd a database value was unintentionally modified during a release, causing a service outage that lasted approximately 8 minutes. Everything was quickly rolled back, and the system stabilized.
This incident has been resolved.
DoorDash excess of menu serve requests overwhelmed our systems and brought down our servers from ~8:30PM to 8:45PM PST. Issue has been resolved by 8:45PM PST.
Square 86ing endpoint and GH Driver webhook issues caused instability in our services from ~10:30AM to 4:30PM PST. The issue was resolved and no longer occurred after 4:30PM PST.
On October 21st there was a package upgrade in our latest release which has caused a system outage. This outage lasted for 32 min (From 10:56AM PST to 11:28AM PST).
Incident has been resolved on October 21st - There was a package upgrade in our latest release which has caused a system outage. This outage lasted for 32 min (From 10:56AM PST to 11:28AM PST).
Our partners have informed us about an issue with orders being rejected by the Cuboh cloud infrastructure. The team was able to swiftly identify the root cause and resolve the problem.
We experienced a network issue affecting outbound connections, which caused Cuboh to be unable to connect to our services. This resulted in the inability to access the App or Dashboard. Issue happened on June 24th from 2:27pm until 2:51pm.