CSIU incident

Zito - PAIUnet internet fiber down

Notice Resolved View vendor source →

CSIU experienced a notice incident on June 23, 2017, lasting 5h 29m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2017, 12:42 PM UTC
Resolved
Jun 23, 2017, 06:12 PM UTC
Duration
5h 29m
Detected by Pingoru
Jun 23, 2017, 12:42 PM UTC

Update timeline

  1. identified Jun 23, 2017, 12:42 PM UTC

    Our primary fiber internet line is down this morning. We have contacted Zito and they feel it is a broken line and are sending a crew for repairs. Our redundant internet line picked up exactly as it should have, so no disruptions should be experienced from your end.

  2. resolved Jun 23, 2017, 06:12 PM UTC

    The fiber connection is back up and will be transitioned back over later this afternoon. Zito explained to us that squirrels had chewed through the line and it has been protected once again.