CSIU experienced a minor incident on June 26, 2017, lasting 4h 5m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 26, 2017, 01:40 PM UTC
Since the update to version 5.4 last night, several clients have reported slowness issues and problems with student searches not returning results. We are working with eSchoolData to identify the cause of the problem. Thank you for your patience.
- resolved Jun 26, 2017, 05:45 PM UTC
All issues seem to be resolved. Please contact us if you are still experiencing any problems. Thank you for your understanding as we worked to resolve the issues.