CSIU incident

Unplanned phone outage

Notice Resolved View vendor source →

CSIU experienced a notice incident on October 4, 2017 affecting Financial Information System (FIS), lasting 6h 15m. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2017, 01:14 PM UTC
Resolved
Oct 04, 2017, 07:29 PM UTC
Duration
6h 15m
Detected by Pingoru
Oct 04, 2017, 01:14 PM UTC

Affected components

Financial Information System (FIS)

Update timeline

  1. identified Oct 04, 2017, 01:14 PM UTC

    In-bound and out-bound phone lines are down at the CSIU. We are working with our service provider to resolve the issue.

  2. resolved Oct 04, 2017, 07:29 PM UTC

    The issue with the phone system has been identified and resolved.