CSIU experienced a major incident on December 12, 2019 affecting Financial Information System (FIS), lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Financial Information System (FIS)
Update timeline
- identified Dec 12, 2019, 01:25 PM UTC
We are currently working to resolve an issue that could prevent some users from connecting to the CSIU FIS Software. We are working on a solution, and we will update you when we have the issue resolved. Thank you for your patience. CSIU Computer Services
- monitoring Dec 12, 2019, 01:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 12, 2019, 02:24 PM UTC
This incident has been resolved.