CSIU experienced a major incident on March 4, 2020, lasting 6h 23m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 04, 2020, 01:10 PM UTC
We are aware of an issue affecting the FoxPro Employee Portal on eService. We are now investigating this issue and will provide a status update as soon as we are able to determine a cause.
- monitoring Mar 04, 2020, 01:15 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 04, 2020, 01:16 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 04, 2020, 07:33 PM UTC
This incident has been resolved.