CSIU experienced a minor incident on October 30, 2020, lasting 20m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 30, 2020, 12:54 PM UTC
Several clients have reported a problem loading Teacher Connect this morning. We are investigating the problem and will provide an update when we have more information. Thank you for your understanding.
- identified Oct 30, 2020, 01:04 PM UTC
We believe we have identified and fixed the issue. We are in the process of verifying with the affected clients.
- resolved Oct 30, 2020, 01:14 PM UTC
This issue has been resolved. We are sorry for any inconvenience this may have caused you. Thank you for your understanding.