CSIU incident

Connectivity issues

Major Resolved View vendor source →

CSIU experienced a major incident on September 23, 2022 affecting Financial Information System (FIS), lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2022, 03:09 PM UTC
Resolved
Sep 23, 2022, 05:28 PM UTC
Duration
2h 18m
Detected by Pingoru
Sep 23, 2022, 03:09 PM UTC

Affected components

Financial Information System (FIS)

Update timeline

  1. investigating Sep 23, 2022, 03:09 PM UTC

    The CSIU is aware of an incident that is preventing certain clients from accessing their CSIU-hosted systems. We are working to investigate and resolve the issue as quickly as possible.

  2. resolved Sep 23, 2022, 05:28 PM UTC

    The incident has been identified and resolved. Access to all affected CSIU-hosted systems has been restored. We apologize for any and all inconveniences the service disruption caused.