CrystalCommerce experienced a minor incident on May 13, 2021 affecting Admin and Amazon and 1 more component, lasting 47d 23h. The incident has been resolved; the full update timeline is below.
Affected components
AdminAmazonTCGplayer
Update timeline
- identified May 13, 2021, 04:15 PM UTC
Orders not coming in, Order status not changing, csv not importing/exporting
- monitoring May 13, 2021, 07:36 PM UTC
A fix has been implemented and our engineering team is monitoring the results. Current job queues are still backed up and will take up to 6 additional hours to finish processing. You may experience a degradation in performance during this time.
- monitoring Jun 21, 2021, 10:00 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 30, 2021, 04:01 PM UTC
This incident has been resolved.