CrystalCommerce experienced a minor incident on October 28, 2021 affecting Admin and Batch Update, lasting 26d 21h. The incident has been resolved; the full update timeline is below.
Affected components
AdminBatch Update
Update timeline
- identified Oct 28, 2021, 08:35 PM UTC
We are noticing a backup in our job queue, causing delays to certain services such as order sync, mass create and batch update. Our engineers have identified the issue and are working to restore normal operations.
- identified Nov 24, 2021, 06:33 PM UTC
We are continuing to work on a fix for this issue.
- resolved Nov 24, 2021, 06:34 PM UTC
This incident has been resolved.