CrystalCommerce incident

System Slowness/Errors : 502, 504

Minor Resolved View vendor source →

CrystalCommerce experienced a minor incident on April 19, 2022 affecting Admin and POS, lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2022, 06:37 PM UTC
Resolved
Apr 19, 2022, 09:42 PM UTC
Duration
3h 4m
Detected by Pingoru
Apr 19, 2022, 06:37 PM UTC

Affected components

AdminPOS

Update timeline

  1. investigating Apr 19, 2022, 06:37 PM UTC

    Some members are reporting 504 and 502 errors while attempting to use CrystalCommerce services. Our team is currently investigating.

  2. resolved Apr 19, 2022, 09:42 PM UTC

    This incident has been resolved. Our engineers will continue to monitor system health and make any adjustments as needed.