CrystalCommerce incident

Extended Wait Times for System Functions

Minor Resolved View vendor source →

CrystalCommerce experienced a minor incident on November 23, 2022 affecting Admin and POS and 1 more component, lasting 5d 4h. The incident has been resolved; the full update timeline is below.

Started
Nov 23, 2022, 06:25 PM UTC
Resolved
Nov 28, 2022, 11:10 PM UTC
Duration
5d 4h
Detected by Pingoru
Nov 23, 2022, 06:25 PM UTC

Affected components

AdminPOSFrontendBatch Update

Update timeline

  1. investigating Nov 23, 2022, 06:25 PM UTC

    We are observing extended queue times due to some long running queries on a few member websites. Our engineers are working right now to speed things up so those jobs in the queue will process faster.

  2. resolved Nov 28, 2022, 11:10 PM UTC

    This incident has been resolved.