CrystalCommerce experienced a notice incident on January 12, 2024 affecting Admin and POS and 1 more component, lasting 1h 35m. The incident has been resolved; the full update timeline is below.
Affected components
AdminPOSFrontendBatch Update
Update timeline
- identified Jan 12, 2024, 11:46 PM UTC
Our system is currently experiencing a surge in demand, resulting in significant load. We are proactively addressing this by allocating extra resources to improve its performance. At the same time, our engineering team is working diligently to determine the cause of the issue and find a solution. We truly appreciate your understanding and patience during this process.
- identified Jan 13, 2024, 01:21 AM UTC
We are continuing to work on a fix for this issue.
- resolved Jan 13, 2024, 01:21 AM UTC
This incident has been resolved.