CrystalCommerce incident

Websites are experiencing connection not private error, heavy load error, slow performance, or difficulty loading.

Notice Resolved View vendor source →

CrystalCommerce experienced a notice incident on February 23, 2024 affecting Admin and POS and 1 more component, lasting 3h 34m. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2024, 07:55 PM UTC
Resolved
Feb 23, 2024, 11:29 PM UTC
Duration
3h 34m
Detected by Pingoru
Feb 23, 2024, 07:55 PM UTC

Affected components

AdminPOSFrontend

Update timeline

  1. identified Feb 23, 2024, 07:55 PM UTC

    We are aware of some websites experiencing connection issues such as the connection not private error, heavy load error, slowness, or difficulty loading. Our team of engineers is currently at work to resolve these issues. We sincerely apologize for any inconvenience this may have caused and truly appreciate your patience as we work towards a solution. Thank you for bringing this to our attention. We will keep you updated.

  2. identified Feb 23, 2024, 07:55 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Feb 23, 2024, 07:56 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Feb 23, 2024, 11:29 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Feb 23, 2024, 11:29 PM UTC

    This incident has been resolved.