CrystalCommerce experienced a minor incident on February 24, 2024 affecting Admin and POS and 1 more component, lasting 4d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Feb 24, 2024, 10:55 PM UTC
As a result of increased traffic this afternoon, the recent upgrades have caused SSL errors to return for some members. The frontend is still operational and our team is actively working towards finding a resolution. Clearing your cache and refreshing your page several times may provide a temporary solution. We anticipate that the issue will be resolved in a timely manner.
- monitoring Feb 25, 2024, 12:05 AM UTC
Our engineering team has a definitive solution for the SSL issue. The fix has been implemented and we should see a gradual disappearance of the issue.
- resolved Feb 29, 2024, 12:43 AM UTC
This incident has been resolved.