CrystalCommerce experienced a major incident on June 13, 2024 affecting Admin and POS and 1 more component, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
AdminPOSFrontend
Update timeline
- investigating Jun 13, 2024, 09:12 PM UTC
We are investigating a recent deploy that is effecting system performance. Platform will be bank to normal shortly.
- identified Jun 13, 2024, 09:16 PM UTC
Rolling back deploy. Systems returning to normal.
- resolved Jun 13, 2024, 10:24 PM UTC
Systems fully operational. Will debug the deploy and try again.