CrystalCommerce incident

POS and Admin

Major Resolved View vendor source →

CrystalCommerce experienced a major incident on October 31, 2025 affecting Admin and POS and 1 more component, lasting 10h 11m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2025, 08:10 PM UTC
Resolved
Nov 01, 2025, 06:21 AM UTC
Duration
10h 11m
Detected by Pingoru
Oct 31, 2025, 08:10 PM UTC

Affected components

AdminPOSFrontend

Update timeline

  1. investigating Oct 31, 2025, 08:10 PM UTC

    Our engineers are aware of the issues with the POS and Admin and are working to resolve it as soon as possible.

  2. resolved Nov 01, 2025, 06:21 AM UTC

    This incident has been resolved.