Cryptolens incident

Delay in accessing the dashboard

Major Resolved View vendor source →

Cryptolens experienced a major incident on April 12, 2021 affecting Dashboard (app.cryptolens.io), lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Apr 12, 2021, 08:08 AM UTC
Resolved
Apr 12, 2021, 08:13 AM UTC
Duration
5m
Detected by Pingoru
Apr 12, 2021, 08:08 AM UTC

Affected components

Dashboard (app.cryptolens.io)

Update timeline

  1. investigating Apr 12, 2021, 08:08 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 12, 2021, 08:09 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 12, 2021, 08:11 AM UTC

    The issue should be resolved. Monitoring.

  4. resolved Apr 12, 2021, 08:13 AM UTC

    This incident has been resolved.

  5. postmortem Apr 12, 2021, 09:07 AM UTC

    The issue that caused the degraded performance was found and measures have been taken to make sure it does not occur again.