Cryptolens incident

Slow response from the API and dashboard

Minor Resolved View vendor source →

Cryptolens experienced a minor incident on April 14, 2021 affecting Activate (Web API 3) and Dashboard (app.cryptolens.io), lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2021, 12:39 PM UTC
Resolved
Apr 14, 2021, 12:45 PM UTC
Duration
6m
Detected by Pingoru
Apr 14, 2021, 12:39 PM UTC

Affected components

Activate (Web API 3)Dashboard (app.cryptolens.io)

Update timeline

  1. investigating Apr 14, 2021, 12:39 PM UTC

    We are currently investigating this issue.

  2. identified Apr 14, 2021, 12:40 PM UTC

    Everything is back to normal and we continue to investigate what caused this.

  3. monitoring Apr 14, 2021, 12:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 14, 2021, 12:45 PM UTC

    This incident has been resolved.