Cryptolens incident

Slow response from the API and dashboard

Minor Resolved View vendor source →

Cryptolens experienced a minor incident on April 19, 2021 affecting Activate (Web API 3) and Dashboard (app.cryptolens.io), lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2021, 08:53 AM UTC
Resolved
Apr 19, 2021, 09:08 AM UTC
Duration
15m
Detected by Pingoru
Apr 19, 2021, 08:53 AM UTC

Affected components

Activate (Web API 3)Dashboard (app.cryptolens.io)

Update timeline

  1. investigating Apr 19, 2021, 08:53 AM UTC

    We are currently investigating this issue.

  2. identified Apr 19, 2021, 08:58 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 19, 2021, 09:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 19, 2021, 09:08 AM UTC

    This incident has been resolved.