Cryptolens incident

Slow response from API and dashboard

Minor Resolved View vendor source →

Cryptolens experienced a minor incident on May 7, 2021 affecting Activate (Web API 3) and Dashboard (app.cryptolens.io), lasting 10m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2021, 09:01 AM UTC
Resolved
May 07, 2021, 09:12 AM UTC
Duration
10m
Detected by Pingoru
May 07, 2021, 09:01 AM UTC

Affected components

Activate (Web API 3)Dashboard (app.cryptolens.io)

Update timeline

  1. investigating May 07, 2021, 09:02 AM UTC

    We are currently investigating this issue.

  2. identified May 07, 2021, 09:05 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 07, 2021, 09:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 07, 2021, 09:12 AM UTC

    This incident has been resolved.