Crucial Hosting incident

Service Interruption - Performance Hosting Server - vmsh01.performance-hosting.com.au

Notice Resolved View vendor source →

Crucial Hosting experienced a notice incident on March 1, 2021, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2021, 12:11 AM UTC
Resolved
Mar 01, 2021, 03:18 AM UTC
Duration
3h 6m
Detected by Pingoru
Mar 01, 2021, 12:11 AM UTC

Update timeline

  1. investigating Mar 01, 2021, 12:11 AM UTC

    Be advised our internal monitoring has indicated that the Performance Hosting server vmsh01.performance-hosting.com.au is currently experiencing high load. This may be impacting access to your website, email services, ftp services and access to the cPanel control panel. We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.

  2. identified Mar 01, 2021, 12:26 AM UTC

    The server has been rebooted and is currently running a database consistency check. We are continuing to investigate the cause of the high load.

  3. monitoring Mar 01, 2021, 12:45 AM UTC

    The database consistency check has successfully completed. We will continue to monitor this server in the usual manner.

  4. resolved Mar 01, 2021, 03:18 AM UTC

    This incident has been resolved.