Crucial Hosting incident
Server Inaccessible - idera041.au.crucialx.net
Crucial Hosting experienced a notice incident on April 19, 2021 affecting Blaze Cloud Platform and Virtual Server Platform, lasting 3h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 19, 2021, 02:18 AM UTC
Be advised the server idera041.au.crucialx.net is currently inaccessible. This may be impacting access to backups hosted on this server. We are investigating and will have an update in approx 60 mins or if there is a change to this situation.
- identified Apr 19, 2021, 03:15 AM UTC
We have identified a failed hardware component and our DC team is on-site to rectify it. Further updates will be provided within the next 60 minutes or if there is a change to this situation.
- monitoring Apr 19, 2021, 03:39 AM UTC
Our DC team has replaced the failed hardware component and the server is back online. We are continuing to monitor in the usual manner.
- resolved Apr 19, 2021, 05:47 AM UTC
This incident has been resolved.