Crucial Hosting incident

Service Interruption - Performance Hosting Server - vmsh02.performance-hosting.com.au

Crucial Hosting experienced a notice incident on December 1, 2021 affecting Web Hosting Services, lasting 14h 35m. The incident has been resolved; the full update timeline is below.

Started: Dec 01, 2021, 06:40 AM UTC
Resolved: Dec 01, 2021, 09:15 PM UTC
Duration: 14h 35m
Detected by Pingoru: Dec 01, 2021, 06:40 AM UTC

Affected components

Web Hosting Services

Update timeline

investigating Dec 01, 2021, 06:40 AM UTC

Be advised our internal monitoring has indicated that the Performance Hosting server vmsh02.performance-hosting.com.au is currently experiencing high load. This may be impacting access to your website, email services, ftp services and access to the cPanel control panel. We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.
monitoring Dec 01, 2021, 07:21 AM UTC

The server has been successfully rebooted and is currently running a database consistency check. We are continuing to monitor the server in the usual manner.
resolved Dec 01, 2021, 09:15 PM UTC

This incident has been resolved.