Crucial Hosting incident

Service Interruption - Shared Hosting Server - vmsh54.ha-node.net

Notice Resolved View vendor source →

Crucial Hosting experienced a notice incident on December 22, 2021 affecting Web Hosting Services, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2021, 04:36 AM UTC
Resolved
Dec 22, 2021, 07:46 AM UTC
Duration
3h 9m
Detected by Pingoru
Dec 22, 2021, 04:36 AM UTC

Affected components

Web Hosting Services

Update timeline

  1. investigating Dec 22, 2021, 04:36 AM UTC

    Be advised our internal monitoring has indicated that the Shared Hosting server vmsh54.ha-node.net is currently unavailable. This may be impacting access to your website, email services, ftp services and access to the cPanel control panel. We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.

  2. monitoring Dec 22, 2021, 04:42 AM UTC

    Our administrators have rebooted the server and all services are available again. A database consistency check is currently being performed on the server. We are investigating the cause of the issue and will continue monitoring the server in the usual manner.

  3. resolved Dec 22, 2021, 07:46 AM UTC

    This incident has been resolved.