Crucial Hosting incident

Reseller Hosting Server MySQL Down - rs40-eqx3-syd.ha-node.net

Notice Resolved View vendor source →

Crucial Hosting experienced a notice incident on December 1, 2022 affecting Reseller Hosting Services, lasting 3h 52m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2022, 01:22 AM UTC
Resolved
Dec 01, 2022, 05:15 AM UTC
Duration
3h 52m
Detected by Pingoru
Dec 01, 2022, 01:22 AM UTC

Affected components

Reseller Hosting Services

Update timeline

  1. investigating Dec 01, 2022, 01:22 AM UTC

    Our internal monitoring has indicated that the Reseller Hosting server 'rs40-eqx3-syd.ha-node.net' currently has an issues with the MySQL service. This may be impacting MySQL connectivity to your website, with the error "Error establishing a database connection". We are actively investigating and further updates will follow in the next 60 minutes.

  2. identified Dec 01, 2022, 03:01 AM UTC

    The issue has been identified and we are working on it.

  3. identified Dec 01, 2022, 03:36 AM UTC

    We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.

  4. identified Dec 01, 2022, 04:35 AM UTC

    We are still working on this to get it resolved and will keep posted.

  5. resolved Dec 01, 2022, 05:15 AM UTC

    The issue with MySQL has been resolved now.