Crucial Hosting incident

Service Interruption - vmrs46.ha-node.net

Notice Resolved View vendor source →

Crucial Hosting experienced a notice incident on April 18, 2023 affecting Reseller Hosting Services, lasting 3h 45m. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2023, 02:32 PM UTC
Resolved
Apr 18, 2023, 06:18 PM UTC
Duration
3h 45m
Detected by Pingoru
Apr 18, 2023, 02:32 PM UTC

Affected components

Reseller Hosting Services

Update timeline

  1. investigating Apr 18, 2023, 02:32 PM UTC

    Our internal monitoring has indicated that the Reseller Hosting server 'vmrs46.ha-node.net' currently has an issues with the MySQL service. This may be impacting MySQL connectivity to your website, with the error "Error establishing a database connection". We are actively investigating and further updates will follow in the next 60 minutes.

  2. investigating Apr 18, 2023, 04:18 PM UTC

    We have identified the issue with the MySQL service and we are in process to restoration of the database.

  3. resolved Apr 18, 2023, 06:18 PM UTC

    The issue with MySQL has been resolved now.