Crucial Hosting incident

Service Interruption on multiple shared hosting servers.

Crucial Hosting experienced a major incident on August 25, 2024 affecting Web Hosting Services, lasting 1d 4h. The incident has been resolved; the full update timeline is below.

Started: Aug 25, 2024, 05:24 AM UTC
Resolved: Aug 26, 2024, 10:18 AM UTC
Duration: 1d 4h
Detected by Pingoru: Aug 25, 2024, 05:24 AM UTC

Affected components

Web Hosting Services

Update timeline

investigating Aug 25, 2024, 05:24 AM UTC

Be advised our internal monitoring has indicated that the multiple shared hosting servers are experiencing high load and intermittent service interruptions. This may be impacting access to your website, email services, ftp services and access to the cPanel control panel. We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.
monitoring Aug 25, 2024, 11:09 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Aug 26, 2024, 10:18 AM UTC

This incident has been resolved.