Crucial Hosting incident

cPanel access issues on vmsh50.ha-node.net

Crucial Hosting experienced a minor incident on September 14, 2024 affecting Web Hosting Services, lasting 14h 56m. The incident has been resolved; the full update timeline is below.

Started: Sep 14, 2024, 03:37 PM UTC
Resolved: Sep 15, 2024, 06:33 AM UTC
Duration: 14h 56m
Detected by Pingoru: Sep 14, 2024, 03:37 PM UTC

Affected components

Web Hosting Services

Update timeline

investigating Sep 14, 2024, 03:37 PM UTC

Websites hosted on the server vmsh50.ha-node.net are operating normally. However, access to cPanel is currently unavailable. We are actively investigating the issue and will provide updates on the status page as soon as more information is available.
monitoring Sep 14, 2024, 08:28 PM UTC

Server vmsh50.ha-node.net is working fine. SSH & WHM login is working fine. Websites on the server checked and they are working. We are still monitoring this server.
resolved Sep 15, 2024, 06:33 AM UTC

This incident has been resolved.