Crucial Hosting incident

Websites & cPanel access issues on vmsh50.ha-node.net

Crucial Hosting experienced a major incident on September 15, 2024 affecting Web Hosting Services, lasting 8h 33m. The incident has been resolved; the full update timeline is below.

Started: Sep 15, 2024, 10:55 PM UTC
Resolved: Sep 16, 2024, 07:28 AM UTC
Duration: 8h 33m
Detected by Pingoru: Sep 15, 2024, 10:55 PM UTC

Affected components

Web Hosting Services

Update timeline

investigating Sep 15, 2024, 10:55 PM UTC

Websites hosted on the server vmsh50.ha-node.net are not operating normally and access to cPanel is currently unavailable. We are actively investigating the issue and will provide updates on the status page as soon as more information is available.
resolved Sep 16, 2024, 07:28 AM UTC

The website hosted on "vmsh50.ha-node.net" are now operational, the server is stable, and the cPanel access issue has been resolved.