CrowdRiff incident

Media Hub service interruption

Major Resolved View vendor source →

CrowdRiff experienced a major incident on October 26, 2018 affecting Media Hub, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Oct 26, 2018, 01:43 PM UTC
Resolved
Oct 26, 2018, 03:05 PM UTC
Duration
1h 22m
Detected by Pingoru
Oct 26, 2018, 01:43 PM UTC

Affected components

Media Hub

Update timeline

  1. investigating Oct 26, 2018, 01:43 PM UTC

    Some users are not able to connect to the Media Hub right now. We're currently investigating.

  2. investigating Oct 26, 2018, 03:04 PM UTC

    The Media Hub service is now operating at normal levels. Sorry about the interruption! We're going to conduct a post mortem analysis on this shortly.

  3. resolved Oct 26, 2018, 03:05 PM UTC

    This incident has been resolved.