CrowdRiff experienced a critical incident on June 15, 2020 affecting Platform, lasting 19h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Platform
Update timeline
- investigating Jun 15, 2020, 06:25 PM UTC
CrowdRiff is not loading and users will not be able to access the platform. This issue began around 2:15pm ET. Though the platform is not accessible, your galleries and apps built on our API are still displaying normally. We are investigating what caused the issue. We will update you here when we have more information or when we’ve resolved the issue,.
- monitoring Jun 15, 2020, 06:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 16, 2020, 02:22 PM UTC
This issue has been resolved. Thank you for your patience as our team worked to identify and fix this incident.