CrossEngage experienced a major incident on June 7, 2025 affecting User Interface, lasting 14h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 07, 2025, 07:33 AM UTC
Investigating – Some users are currently unable to log in to the platform. Our engineers are investigating the cause. All other services remain operational. We’ll post the next update soon. We sincerely apologize for any inconvenience. Reach out to us if you have any questions. The ActivatePro Team
- monitoring Jun 07, 2025, 08:12 AM UTC
Monitoring – A fix has been deployed and log-in functionality has been fully restored. Our team is closely monitoring the platform and we do not expect further disruption. We’ll update this page if anything changes. Thank you for your patience, and please contact us if you experience any issues. The ActivatePro Team
- monitoring Jun 07, 2025, 08:13 AM UTC
Monitoring – A fix has been deployed and log-in functionality has been fully restored. Our team is closely monitoring the platform and we do not expect further disruption. We’ll update this page if anything changes. Thank you for your patience, and please contact us if you experience any issues. The ActivatePro Team
- resolved Jun 07, 2025, 09:36 PM UTC
After thoroughly monitoring our systems we are marking this incident as resolved. Feel free to get in touch with us if you have any questions. Your ActivatePro Team