CrossEngage incident

Degraded Platform Performance

Minor Resolved View vendor source →

CrossEngage experienced a minor incident on September 16, 2022 affecting API v1.0 and API v2.0, lasting 1h 55m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2022, 02:30 PM UTC
Resolved
Sep 16, 2022, 04:26 PM UTC
Duration
1h 55m
Detected by Pingoru
Sep 16, 2022, 02:30 PM UTC

Affected components

API v1.0API v2.0

Update timeline

  1. monitoring Sep 16, 2022, 02:30 PM UTC

    Due to maintenance works our platform temporarily experienced degraded performance between 15:58 and 16:13 CET. The following components were affected: - API v1 - API v2 - Tracking API - Audience Campaigns Our system is recovering now and we are monitoring its progress

  2. resolved Sep 16, 2022, 04:26 PM UTC

    After thoroughly monitoring the affected components we are marking this incident as resolved. Thank you for your patience. Feel free to reach out if you have any further questions. Your CrossEngage Team