CrossEngage experienced a minor incident on January 20, 2023 affecting API v1.0 and API v2.0 and 1 more component, lasting 4h 2m. The incident has been resolved; the full update timeline is below.
Affected components
API v1.0API v2.0Web tracking
Update timeline
- investigating Jan 20, 2023, 10:45 AM UTC
We are currently investigating periodic degraded performance of our network that is affecting inbound traffic. Will post more updates soon. Your CrossEngage team.
- monitoring Jan 20, 2023, 11:22 AM UTC
Inbound traffic is back to normal. Our team will keep monitoring the situation over the upcoming hours.
- resolved Jan 20, 2023, 02:47 PM UTC
After thoroughly monitoring our systems we are marking this incident as resolved. Your CrossEngage team.