CrossEngage experienced a major incident on April 24, 2024 affecting User Interface, lasting 3h 28m. The incident has been resolved; the full update timeline is below.
Affected components
User Interface
Update timeline
- investigating Apr 24, 2024, 03:47 PM UTC
It is currently not possible to login into our platform. Our engineers are currently working on rectifying this. We will publish an update as soon as logging in is possible again. All other services are running normally.
- monitoring Apr 24, 2024, 03:53 PM UTC
A fix has been implemented and the login is working as expected. Our team will continue to closely monitor the platform. Sincere apologies for the inconvenience and thank you for your understanding. Your CrossEngage Team
- resolved Apr 24, 2024, 07:16 PM UTC
Our engineers did not see any irregularities and are now closing this topic. Your CrossEngage Team