CrossEngage experienced a minor incident on July 5, 2024 affecting Segmentation, lasting 4h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Segmentation
Update timeline
- monitoring Jul 05, 2024, 08:24 AM UTC
We are currently experiencing a high load of user updates which has created a lag and user updates are processed with a delay. Event processing is not affected by this. If you have any questions, feel free to reach out to us. Your CrossEngage Team.
- resolved Jul 05, 2024, 12:51 PM UTC
The user update queue has been fully processed as of 13:00. We are changing the status to resolved. If you have any questions, feel free to write to us. Your CrossEngage Team.