Crossbeam experienced a notice incident on May 7, 2021 affecting Background Processing, lasting 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring May 07, 2021, 08:10 PM UTC
Salesforce has reported DNS issues which may affect the connectivity of some Crossbeam users. Affected users will receive error emails from us regarding an error in connecting. We are monitoring the situation and will provide an update when Salesforce publishes a resolution. No action is needed from you if you are affected. When Salesforce resolves this issue, our background systems will automatically reconnect your feed. - Salesforce Status: https://status.salesforce.com/generalmessages/693
- resolved May 07, 2021, 08:16 PM UTC
Salesforce has reported the DNS issues resolved. If you were affected, your Salesforce feed will automatically resync at its next scheduled run time. Thank you for your patience!