Crossbeam incident

Crossbeam API availability and performance

Minor Resolved View vendor source →

Crossbeam experienced a minor incident on May 31, 2023 affecting Web App (app.crossbeam.com) and API (api.crossbeam.com), lasting 21h 18m. The incident has been resolved; the full update timeline is below.

Started
May 31, 2023, 03:38 PM UTC
Resolved
Jun 01, 2023, 12:57 PM UTC
Duration
21h 18m
Detected by Pingoru
May 31, 2023, 03:38 PM UTC

Affected components

Web App (app.crossbeam.com)API (api.crossbeam.com)

Update timeline

  1. investigating May 31, 2023, 03:38 PM UTC

    Starting at around 10:45AM US/East we experienced some interruptions to the availability of the crossbeam backend APIs and decreased overall performance we are continuing to investigate cause.

  2. monitoring May 31, 2023, 06:46 PM UTC

    We have tuned resource limits in our production cluster and API responses are now operating within normal ranges. We will continue to closely monitor performance and availability.

  3. resolved Jun 01, 2023, 12:57 PM UTC

    This incident has been resolved.