Crossbeam incident

Crossbeam API availability and performance

Critical Resolved View vendor source →

Crossbeam experienced a critical incident on November 9, 2023 affecting Web App (app.crossbeam.com) and API (api.crossbeam.com) and 1 more component, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Nov 09, 2023, 02:09 AM UTC
Resolved
Nov 09, 2023, 02:43 AM UTC
Duration
33m
Detected by Pingoru
Nov 09, 2023, 02:09 AM UTC

Affected components

Web App (app.crossbeam.com)API (api.crossbeam.com)Background ProcessingCrossbeam for Sales (web)Crossbeam for Sales (API)

Update timeline

  1. investigating Nov 09, 2023, 02:09 AM UTC

    Starting around 8:45pm ET the crossbeam web application became unavailable. We are working to restore service and will provide updates as they become available.

  2. resolved Nov 09, 2023, 02:43 AM UTC

    The crossbeam application has returned to normal service, we are continuing to monitor for further occurrences and investigate causal factors.