Crossbeam incident

Service Disruption

Critical Resolved View vendor source →

Crossbeam experienced a critical incident on April 29, 2024 affecting Web App (app.crossbeam.com) and API (api.crossbeam.com) and 1 more component, lasting 3h 42m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2024, 04:44 PM UTC
Resolved
Apr 29, 2024, 08:27 PM UTC
Duration
3h 42m
Detected by Pingoru
Apr 29, 2024, 04:44 PM UTC

Affected components

Web App (app.crossbeam.com)API (api.crossbeam.com)Background ProcessingCrossbeam for Sales (web)Crossbeam for Sales (API)

Update timeline

  1. investigating Apr 29, 2024, 04:44 PM UTC

    Our team is currently investigating an issue that is causing sitewide disruption to the Crossbeam application. We will provide updates as they become available.

  2. investigating Apr 29, 2024, 04:46 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 29, 2024, 05:11 PM UTC

    The application is back online, and we will continue to monitor the system throughout the day.

  4. resolved Apr 29, 2024, 08:27 PM UTC

    This incident has been resolved.