Crossbeam incident

Salesforce outage reported

Major Resolved View vendor source →

Crossbeam experienced a major incident on June 9, 2021 affecting Background Processing, lasting 7h 5m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2021, 04:14 PM UTC
Resolved
Jun 09, 2021, 11:20 PM UTC
Duration
7h 5m
Detected by Pingoru
Jun 09, 2021, 04:14 PM UTC

Affected components

Background Processing

Update timeline

  1. monitoring Jun 09, 2021, 04:14 PM UTC

    Salesforce is reporting an outage. Users may get emails about syncing issues with their data. We are monitoring the situation and will update once Salesforce has a resolution. No action needs to be taken within Crossbeam. Salesforce will automatically reconnect once this is solved. Source: https://twitter.com/asksalesforce/status/1402658433409581059?s=20

  2. resolved Jun 09, 2021, 11:20 PM UTC

    Salesforce reports all clear for the issue. Your Salesforce data should automatically update at its next scheduled time.