Crossbeam experienced a critical incident on November 16, 2022 affecting Web App (app.crossbeam.com) and API (api.crossbeam.com), lasting 19h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Web App (app.crossbeam.com)API (api.crossbeam.com)
Update timeline
- investigating Nov 16, 2022, 07:17 PM UTC
We are currently experiencing an outage with our backend API which also affects our web application. We are currently investigating a root cause and will provide updates.
- identified Nov 16, 2022, 07:23 PM UTC
Our backend API's are functional, and we are actively monitoring their health as we investigate the root cause.
- monitoring Nov 16, 2022, 07:41 PM UTC
We have applied some infrastructure fixes and our backend API is now fully operational. We are continually monitoring the situation and will provide any additional updates.
- resolved Nov 17, 2022, 02:41 PM UTC
This incident has been resolved.